Unless otherwise noted on a Brand or Product page, to be eligible for a return, product must be sent back within 2 weeks in new, unaltered, and in unworn condition with tags on (if applicable). Items purchased on sale are final.
To return eligible items, contact firstname.lastname@example.org and an RA number will be issued in order for the return to be processed. Any return without an RA number will be sent back to the customer. Items returned without notice and/or after the 2 week time frame will not be accepted.
We expect most parcels to be refunded within 7 days of reaching us, please note this does not include your bank's processing time. We will email you to let you know once your parcel has been received and your refund has been processed.